Mobile Setup

(Clinical departments dealing with HIPAA data are under Google Mobile Device Management.  Mobile setup instructions for these departments differ and can be found here:  Google MDM Setup Instructions)

Android devices:

Most Android and iOS mobile devices come with native, pre-installed versions of an email, contacts, and calendar service. You only need to add your G Suite account once to your mobile device for your email, contacts, and calendar events to be available on that device. 

To begin using G Suite on your Android device, complete the following steps:

  1. Go to your device’s account settings.

  2. Add your G Suite account and follow the instructions from there. After you finish, you should see a message that says "Account sign-in successful."

  3. Choose which products you want to synchronize to your device.

  4. Repeat the steps above to add additional accounts to your device. 

iOS devices:

To take advantage of the most features available in the G Suite Apps, VCU recommends using the G Suite Apps available in the App Store on your iOS device.  To get started, search for Gmail, Google Drive, etc in the App Store on your iOS device.

To begin using G Suite on your iOS device in your native iOS apps, you set up Google Sync by performing the following steps:

  1. Go to your device’s account settings.

  2. Tap Passwords and Accounts. (For older iOS devices, select Mail, Contacts, Calendars.)

  3. Tap Add Account.

  4. Tap Exchange.

  5. In the Email field, enter your email address.  Employees: eID@vcu.edu, Students: eID@mymail.vcu.edu

  6. Select Next

  7. Select Sign In

  8. Enter your password

  9. Choose Cancel if the Unable to Verify Certificate dialog appears.

  10. Enter the following settings

    1. Email (Employees: eID@vcu.edu, Students: eID@mymail.vcu.edu)

    2. Server: m.google.com

    3. Username: (Employees: eID@vcu.edu, Students: eID@mymail.vcu.edu)

    4. Password: eID password

  11. Select Next

  12. Choose which products you want to synchronize to your device.

  13. Select Save

Other devices:

If you’re using another device, such as BlackBerry® or Microsoft® Windows Phone®, you can still access G Suite on your mobile browser.