Guide to User Roles and Accounts
Your official email address at VCU is your eID@vcu.edu. Different roles at VCU get different email accounts. If you have more than one role at VCU, it is possible that you could have more than one account. This guide explains where your @vcu.edu email will be routed depending on your role(s) at VCU.
Users with One Role
Faculty/Staff have G Suite accounts in the apps.vcu.edu domain. All email sent to your eID@vcu.edu will be routed to your faculty/staff account. Access to this account will be removed when your employment ends. Faculty may request Emeritus status from your HR personnel to keep this account active.
School of Medicine Faculty/Staff have a VCU Google Drive only account for collaboration with other G Suite users. VCU Health System (VCUHS) manages email for the School of Medicine. Your eID@vcu.edu forwarded to your VCUHS (@vcuhealth.org) address.
Affiliate G Suite accounts are enabled by request of the affiliate's department. Once enabled, these accounts follow the same guidelines as Faculty/Staff accounts.
VCUHS manages your email account (@vcuhealth.org). All @vcu.edu mail will be routed to your VCUHS (@vcuhealth.org) email account.
Students have G Suite accounts in the mymail.vcu.edu G Suite domain. All email addressed to your eID@vcu.edu will be forwarded to eID@mymail.vcu.edu. Currently, all students can keep their mymail account after graduation. You need to request the account be deleted if you do not wish to keep it.
If you received a myVCUmail account (mymail.vcu.edu) after August 2009, and have graduated from the university, your myVCUmail account remains active after you leave the university. If you return to the university as faculty/staff, or as an employee of VCU Health System, your mymail.vcu.edu will no longer be your primary university email account, but you may continue to use your @mymail.vcu.edu address for your personal use.
Users with Multiple Roles
Since VCU has two separate G Suite domains, students who are also faculty/staff will have two separate G Suite accounts. As an active faculty/staff member, all @vcu.edu email will route to your faculty/staff account. Email addressed to your eID@mymail.vcu.edu will still arrive in your student account. Some users actively check both accounts, and some set up forwarding in their student account to forward all their student email to their faculty/staff account. Details on how to place the forward may be reviewed here: https://support.google.com/mail/answer/10957?hl=en
VCUHS manages your VCUHS email account (@vcuhealth.org). While you are a current student, all @vcu.edu mail will be routed to your student G Suite account (@mymail.vcu.edu). When you become a former student, and you are still actively employed by VCUHS, your @vcu.edu email will revert to routing to your VCUHS account (@vcuhealth.org).