A mailing list on "Listserv" is a way of sending an electronic message to a large number of people. Listserv can combine the characteristics of a newsletter and a discussion group.  Listserv is a good solution when there are internal and external members and not all subscribers are Google account holders.  

• Visit https://lists.vcu.edu
• Click Login in upper right corner
• Enter your eid@vcu.edu address and eID password*

*vcuhealth.org or outside email accounts must register a password

Indicate in the Google Group ticket description that you want a list rather than a group. Based on your needs, we will determine if you need a Google group or a list on Listserv.

• We are now creating Google Groups for most Listserv requests. https://collaborate.vcu.edu/apps/groups/
• A Google group can be used for:
  • A mailing or distribution list
  • An open forum
  • Drive access permission list
• Create a support ticket for the Google Group:
  1. 1. Select "New IT Support Ticket"
     2. Type "Google Group" in the search box and click the magnifying glass icon.
     3. Select "Request/Change/Remove"
     4. In the "Description" text box, enter a suggested name and purpose for your Google Group.
     5. If you have a list of members for this group, please attach a spreadsheet to the support request by selecting "Attach" and then "Attach file," or you can share the Google Sheet or email the spreadsheet to drgee@vcu.edu.
     6. In the "Special Instructions" box, click the link to complete the Google Form.

Subscribe to a List

• Request an owner of a list to add you.
• Send an email to listserv@lists.vcu.edu. Include a single line in the body of the message saying, “SUBSCRIBE Listname your name,” where listname is the name of the mailing list you want to join. For example, if Dr. Gee wants to join the TESTING-LIST-GROUP-L list, the mail would look like this:
  • TO: listserv@lists.vcu.edu
  • Subject: 
  • Boby: SUBSCRIBE TESTING-LIST-GROUP-L
• DO NOT include anything else in the body of the email, including a signature line!

Unsubscribe from a Listserv

• Follow the steps at the bottom of an email from the list to unsubscribe (if the list is configured to include them).
• Or send an email from your account to listserv@lists.vcu.edu with a line in the message body (no subject) saying SIGNOFF listname. For example, if Dr. Gee no longer wants emails from the TESTING-LIST-GROUP-L list, 
• the mail would look like this:
  • TO: listserv@lists.vcu.edu
  • Subject: 
  • Boby: SIGNOFF TESTING-LIST-GROUP-L 
•  DO NOT include anything else in the body of the email, including a signature line!

• Review the VCU List Owner's Guide for a quick overview of accessing and configuring your list.
• View the What's New in Version 17.0 guide.
• Lsoft (the vendor who created Listserv) has video tutorials on all available options for your lists. To get certified, click "Join the course" for a free, self-paced, 12-week course, or scroll down to find the video you want.  
• Contact Dr. Gee or the IT Support Center at 804-828-2227 for assistance.